Voluntary participation means the people answering questions have made a free choice to be involved in the gathering of information. They should not be coerced into being involved in any way. It is crucial they are able to stop the questions, or change their mind about being involved, at any time. The decision to stop or withdraw must never impact upon their ability to access your peer programs. There cannot be any suggestion that their decision to participate or not will affect their relationship with any of the people asking the questions, or any other group members. It can be challenging to encourage new members to become part of a group. It may be that their insights are highly valued by your team, but you should place no pressure upon those who choose not to participate. Explanations are not required either. The person must want to answer your questions; if they do not, you must respect their decision.