LEARNING: TO ACHIEVE OUR VISION, NOW & IN THE FUTURE, WHAT MUST WE LEARN?
Objectives Possible Indicators Possible Collection Strategy &/or Tools NEW
OBJECTIVE 1:
National and international conference attendances and presentations are sought, secured and funded.		 Accounting records are used to measure investment in travel and conference attendance. Use Accounting system evidence. Ask the Finance team to provide total conference travel and attendance for peer program team and/or facilitators when the Annual Report is finalised.
Have the evidence collection team gather information on number of presentations, attendances, articles published. Use documentation to gather evidence on team’s output of presentations, publications and research session attendances.
Gather information from peer team members on their submissions and presentations. Surveys of peer team members asking questions on program development as well as their expertise, experience, training and qualifications. Could form part of an annual peer member survey used for performance review purposes also.
Objectives Possible Indicators Possible Collection Strategy &/or Tools NEW
OBJECTIVE 2:
We have a trained, motivated and empowered team including volunteers that are flexible across multiple roles.		 Gather opinion information from peer team members on their expertise, satisfaction, flexibility and motivation. Surveys of peer team members asking questions on their role and organisation satisfaction, flexibility across roles, motivation and plans. Could form part of an annual peer member survey used for performance review purposes also.
Record number of regular and new volunteers within programs. Use volunteer registrations and documentation to assess number of volunteers and new volunteers used across peer programs.
Gather opinion information from peer group facilitators on their expertise, satisfaction and motivation. Surveys of peer group facilitators where we ask about on their role and organisation satisfaction, flexibility to take on other peer roles, motivation and plans. Could form part of an annual peer facilitator survey used for training planning additionally.
Gather opinion information from all program team members about their working situation. Focus group is held for all team members where we discuss the peer organisation’s ‘internal environment’, their flexibility, motivation and checking for any issues that may need resolving.
Gather opinion information from volunteers on their expertise, satisfaction and motivation. Surveys of volunteers where we ask about on their role and organisation satisfaction, flexibility to take on other roles, motivation and future plans. Could explore annual volunteer surveys to be used for training planning and other needs.
Objectives Possible Indicators Possible Collection Strategy &/or Tools NEW
OBJECTIVE 3:
Our organisation develops leading edge information topics.		 Number of new topics. Use documentation and calendar schedule information to record number of new topics offered each year along with analyse the feedback/idea that led to their development.
Number of new topic deliveries annually. Use documentation and calendar schedule information to record number of new topic sessions delivered each year along with attendance information by topic (if available).
Gather opinion information from peer group members on information they receive. Surveys of peer group members asking ‘are you provided with relevant information in your peer group?’ and ‘do you want to receive different information in your peer group?’ and perhaps ask them to rate information provided in terms of quality or relevance using rating scale question(s). Target = 85% of members agree they receive high quality relevant information. Could be part of an annual member survey.
Objectives Possible Indicators Possible Collection Strategy &/or Tools NEW
OBJECTIVE 4:
Our peer team explores new opportunities and develops new projects.		 Number of submissions and the number of those that are successful are collected by team. Use documentation, such as Board Minutes who would approve new projects, to record number of new submissions each year along with the number of those that are successful.
Training of a growing number of members in grant submissions and them gaining relevant submission writing experience. Surveys of peer team members asking questions about submission writing expertise, relevant training received, and number of submissions undertaken each year. Part of an annual peer member survey also used for performance evaluation.
Objectives Possible Indicators Possible Collection Strategy &/or Tools NEW
OBJECTIVE 5:
We regularly explore organisational collaborations and grow links over time.		 Gather opinion information from peer team members on collaborations or other links. Surveys of peer team members asking questions about the ways in which they link in with, or collaboration with, other organisations. Could form part of an annual peer member survey used for performance review purposes also.
Gather opinion information from Board members on attitudes on collaboration and linking with other organisations. Focus group held with members of the peer organisations Board discussing organisational collaborations, links, and future plans regarding both. Also investigate current level of collaboration and whether this is encouraged across the peer organisation or not.

SELF STUDY Q5.11

Using your answers to Questions 4.15 and 4.16, complete the first two columns of this table. Next use the examples in the table above and your learnings from this package to complete the table columns:

  • Indicators: Define each measure (or indicator) you could use to assess this objective as clearly as possible.
  • Evidence Collection Strategy: Here you should list the process you will follow to gather evidence on this measure. Will you use a survey, interview of other method? Is there an existing source of evidence you can access and use?
  • Tools & Frequency: Tools to be developed should be listed and described. How frequently you will plan to use the tools or other evidence collection methods should be listed here also for consideration.

Capsule: Once you are confident that you have key objectives identified under each perspective, there are many ways of measuring your performance against them. Focus your energies and resources on those you consider most crucial for the ongoing success (or sustainability or survival if in doubt) of your program.