Peer support organisations share a common strong rights-based foundation and a philosophy of delivering good practice support. Previously, we have considered where your programs want to be, what evidence we need to understand where you are currently, and how far there is to your desired destination. This involved a series of steps and decisions that will be unique to your own organisation and was guided by the four perspectives of the Balanced Scorecard (BSC).
The BSC and its four perspectives were used to structure our selected objectives. For each objective, we then needed to select an indicator, which will inform us about that objective. Each needs to be able to be measured in some way, so that we can see how close or far away, we are, from our vision. In this module, we have explored the vast array of options available for selecting measures to use, as well as the technique employed to perform the assessment. In addition to gaining an understanding of the various types of tools and method of information collection, we also considered some of the basics involved in developing relevant and tailored tools.
Therefore, we should now have a reasonable understanding of how we can collect our chosen evidence. The time has come for moving beyond these tools and the specifics of gathering evidence. We now continue our journey and investigate in more detail the ways we can utilise the information we have collected.